One of the key strengths of Mercantile Islami Insurance PLC is its commitment to customer service. The company has a dedicated customer service team that is available on working days, to assist customers with their insurance needs. Additionally, the company has a robust network of branches and agents across Bangladesh, making it easy for customers to access its services and products.
Mercantile Islami Insurance PLC also invests heavily in technology and innovation. The company has a user-friendly website and mobile app that allows customers to access their insurance information, make payments, and file claims online. This makes it convenient for customers to manage their insurance policies and get the help they need when they need it.